DEPARTMENT OF EMPLOYMENT AND LABOUR: UNEMPLOYMENT INSURANCE FUND (UIF) HAS VACANCIES

The Department of Employment and Labour in South Africa invites suitably qualified applicants to apply for multiple positions currently available within the Unemployment Insurance Fund (UIF). This is an excellent opportunity for dedicated individuals who are passionate about public service, administration, and making a meaningful impact in the lives of South Africans.

Available Positions:

1. Client Service Officer: Quality Assurer
   Number of Posts: 59
   Salary: R269,499 per annum (Level 07)
2. UIF Claims Officer: Paymaster
   Number of Posts: 37
   Salary: R269,499 per annum (Level 07)

Minimum Requirements for Both Positions:

• A Senior Certificate / Grade 12 / Matric qualification.
• Good knowledge and understanding of the Unemployment Insurance Act and related policies.
• Knowledge of the Batho Pele Principles, the Public Service Act, and the Public Service Regulations.
• Sound understanding of departmental procedures and UIF processes.
• Basic to intermediate computer literacy.
• Strong written and verbal communication skills.
• Ability to interpret and apply legislation and policies accurately.
• A client-oriented mindset and the ability to work well within a team.
• Previous relevant experience in a similar role within the public service sector will be advantageous.

Key Responsibilities:

For Client Service Officer: Quality Assurer

• Conduct quality assurance assessments on UIF claims and documentation.
• Ensure compliance with UIF regulations, policies, and service delivery standards.
• Identify and correct errors in claim submissions and provide feedback to relevant units.
• Maintain accurate and updated records of all quality assurance activities.

For UIF Claims Officer: Paymaster

• Process and manage the payment of approved UIF claims.
• Ensure the timely and accurate payment of unemployment benefits.
• Handle inquiries related to UIF disbursements and resolve any discrepancies.
• Reconcile payments and assist with audits and reporting.

Application Process:

Applicants must clearly indicate the reference number for the position they are applying for and submit their applications in one of the following ways:

1. By Email:
   Applications must be sent to the UIF-designated email address associated with the relevant Labour Centre. Please refer to the Department of Employment and Labour’s official website or vacancy circular for the correct email addresses for each region or Labour Centre.
2. Hand Delivery:
   Applications may be hand-delivered to:
   Department of Employment and Labour

All applications must include a completed and signed Z83 form (obtainable from any Public Service Department or from the Department of Labour’s website), a recent comprehensive CV, and certified copies of qualifications and identity document (not older than 6 months)

Important Notes:
Only shortlisted candidates will be contacted.
Correspondence will be limited to successful candidates only.