THE ARROW LOOKING FOR A RECEPTIONIST/SALES ASSISTANT

Are you a friendly, organized, and customer-focused individual with a passion for administrative work and client service? The Arrow – Your Creative Leaders, a dynamic and innovative signage company, is currently looking for a Receptionist/Sales Assistant to join our growing team.

About Us:
At The Arrow, they specialize in creative signage solutions and pride themselves with delivering exceptional service and high-quality products to our clients. they’re looking for a professional who can be the face and voice of our business—someone who can make a great first impression and help keep our operations running smoothly.

Position: Receptionist/Sales Assistant

Key Responsibilities:

• Greet and assist clients in a warm and professional manner, both in person and over the phone.
• Answer incoming calls, WhatsApp messages, and emails promptly and professionally.
• Generate and manage quotations and invoices for clients.
• Process work orders accurately and efficiently to ensure timely service delivery.
• Assist in handling payments and maintain proper records of transactions.
• Notify clients about the status and readiness of their orders.
• Provide support in responding to client queries related to chemical-based products or solutions.
• Maintain and organize physical and digital records and documentation.
• Offer general administrative support to various departments to ensure seamless operations.

Requirements:

• Proven experience in a receptionist, sales assistant, or administrative support role.
• Excellent communication skills—both written and verbal—with a customer-oriented mindset.
• Strong organizational and time management abilities; capable of managing multiple tasks efficiently.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
• A professional, friendly demeanor with a proactive and positive approach to problem-solving.
• Ability to work independently and within a team in a fast-paced environment.

If you meet the above requirements and are ready to join a creative and passionate team, we’d love to hear from you!
To Apply:

sheldon@thearrow.co.za
orders@thearrow.co.za